cv99 price Responsible Gaming — Your safety is our priority
Betting and casino games are a form of entertainment — cv99 price always takes care to ensure they do not become a problem. On this page you will find out how to keep your gaming under control and where to get help if you need it.
Age Limit and Core Policies
cv99 price is for adults only — this is one of our most important policies.
Age limit strictly enforced
To open an account at cv99 price and take part in any kind of betting or casino activity, users must be 21 years of age or older. Age is verified at registration and identity documents may be requested at any time in cases of doubt.
Keeping underage individuals away from gambling is not only a legal requirement — it is an ethical responsibility. If you believe someone underage you know is using this platform, please notify our 24/7 live chat immediately.
Under our Terms and Conditions, opening an account with a false age is strictly prohibited and such accounts may be closed at any time. Keep your children or younger family members away from access to your device or account.
Before you start playing, ask yourself — are you playing for entertainment, or to try to recover money you have lost? If the answer is the second one, pause for a moment and read the information below carefully.
Core principles of responsible gaming
- Only play with money that you can afford to lose without it affecting your daily life.
- See betting as entertainment, not as a source of income.
- Set a daily time and money limit and stick to it.
- Never play while drinking alcohol or under mental stress.
- Avoid the temptation to place bigger bets after a loss to try to win it back.
- Spending time with family and friends is more important than playing.
Self-control Tools
cv99 price has a number of tools to help you stay in control of your gaming. They are easy to use and completely confidential.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once set, the limit cannot be increased before the specified period has passed.
Deposit CapSession Time Limit
Set a time limit for how long you play in one sitting. Once the time is up, your session will end automatically.
Time ControlLoss Limit
Set a cap on how much you can lose — once you reach that amount you cannot play further. Set this in advance to avoid larger losses.
Loss CapAccount Cooling-Off
If you want to take a short break, activate a cooling-off period of 24 hours to 30 days. During this time you will not be able to log in to your account.
Temporary BreakSelf-Exclusion
If you need a longer break, you can exclude yourself for 3 months to 5 years or permanently. Apply via live chat or email.
Long-Term BreakView Gaming History
View your betting and gaming history and deposit and withdrawal records at any time. Transparency is the first step to staying in control.
Transaction RecordsThese tools are accessible from your account settings. If you have any trouble, let us know via our 24/7 live chat.
Warning signs of problem gambling
If any of the points below apply to you, it is time to stop and think. Acknowledging the problem is the first step toward a solution.
You keep placing larger bets to try to win back lost money and cannot stop.
You are hiding your gambling from family or friends, or lying about it.
You are using money meant for food, rent, or household expenses on betting.
You feel restless or irritable when you are not playing, and have a strong urge to play.
You are spending more time on gambling than on work, study, or family.
After losing, you lose your emotional balance and sink into anger or despair.
Assess yourself
Ask yourself the questions below. They are only for your own awareness — no data is collected.
Have you played beyond your set budget in the past month?
Do you find it hard to stop playing even when you want to?
Has a family member expressed concern about your gambling?
Are you thinking about gambling as a way to deal with financial problems?
If the answer to any one of these questions is "Yes", we recommend you speak with our support team.
Keep gaming as entertainment
cv99 price believes that responsible gaming is not just about following rules — it is a commitment to keeping yourself and your family well. Betting and casino games are enjoyable entertainment for many people, but when they become a habit and start to affect other areas of life, that is when problems arise.
Why budget planning matters
Before each session, ask yourself — how much money can I set aside for entertainment this month? Decide on that amount and do not spend a single taka beyond it on gaming. Think of it the same way as a cinema ticket or a restaurant meal — even if that money is spent, life goes on. You can put this decision into practice more easily by using the deposit limit feature on our platform.
Set time boundaries
Decide in advance how long you will play. Watch the clock, set an alarm. Playing for a long time without a break reduces your ability to make good decisions and increases risk. cv99 price's session time limit tool helps with this automatically. Detailed instructions on how to set up these tools are available in our FAQ section.
Talk openly with family and friends
Do not hesitate to talk to the people close to you about your betting habits. Family members can often see a problem from the outside before you do yourself. If they express concern, do not take it lightly. Listen to them — it is for your own good.
Never play under stress
During times of work pressure, family problems, or worry, betting can seem like a "solution" — but it only makes things worse. If you are not in a good mental state, end your session, rest, and spend time on something else.
Under our Privacy Policy, when you set a self-exclusion or a limit, that information remains completely confidential and is not shared with any third party. Keeping your personal and financial information secure is our responsibility.
Self-Exclusion Request
If you feel you need a break for a while, fill in the form below or contact us directly via live chat.
Submit a break request
This information will be sent to our support team. They will contact you via 24/7 live chat or email to complete the process.
After you submit your request, our team will contact you within 24 hours and confirm the process.
Where to get help
If you cannot manage on your own, seeking help is a sign of strength, not weakness. Here are some options.
cv99 price Live Chat
Our 24/7 live chat support team can communicate in both Bengali and English. Contact us at any time for help setting limits or for self-exclusion.
Email Support
Write to our support email. If you provide full details, our team will respond quickly and help you with the next steps.
Family and Friends
Talk to the people close to you. A family member or a trusted friend can often provide the best support and help you through it.
Professional Counselling
Getting professional help from a mental health specialist or counsellor is the most effective path. There are many public and private mental health services available in Bangladesh.
About professional counselling
Gambling addiction is a recognised mental health condition and there are effective treatments for it. Mental health specialists in Bangladesh can help through various methods including Cognitive Behavioural Therapy (CBT). Seeking treatment is not a sign of weakness — it is a brave decision to take care of yourself.
Responsible Gaming — Common Questions
Find answers to the most frequently asked questions about responsible gaming.
No, self-exclusion will not cause you to lose the money in your account. After the exclusion period ends — or in the case of permanent exclusion — our team will contact you to arrange a withdrawal of your balance. Contact us via live chat or email for more details.
You can lower a limit (i.e. make it stricter) at any time. However, increasing or removing a limit requires a waiting period — typically 7 days. This policy is in place to protect you from decisions made in the heat of the moment.
Self-exclusion must be requested directly by the account holder. However, if you believe a family member is in trouble, please let our support team know — they will assess the situation and help with the next steps. This is just as important to us.
A cooling-off period is a temporary break — from 24 hours up to 30 days. During this time you cannot log in to your account, but it is reactivated automatically once the period ends. Self-exclusion is longer-term — from 3 months up to permanent — and you will need to contact our team to reactivate the account.
No. To open an account at cv99 price and take part in any kind of betting or gaming activity, you must be 21 years of age or older. This rule is never relaxed under any circumstances. Any account found to belong to an underage user will be closed.
In Bangladesh, the National Institute of Mental Health (NIMH) and various public and private hospitals have mental health specialists who offer counselling. You can also reach a trained counsellor with the support of a trusted family member or friend. Our support team can also point you in the right direction.
No promotional messages will be sent to your account while self-exclusion is active. Please let our team know when submitting your exclusion request to make sure this is in place. We respect your decision to take a break.