cv99 price Privacy Policy

1. Introduction and Scope

cv99 price treats user privacy as a top priority. This Privacy Policy ("Policy") applies to all services offered through the cv99 price platform — including online casino, sports betting, live casino, and any related features.

It is the responsibility of every registered member to accept the terms set out in this policy and to read our Terms and Conditions. By creating an account, you consent to your information being processed in accordance with this policy.

cv99 price serves adult users residing in Bangladesh only. Information belonging to persons under the age of 21 is never knowingly collected, and no such account is kept active.

2. Information We Collect

cv99 price collects the following types of information from various sources. What is required depends on which service of the platform you are using.

2.1 Registration and Identity Information

When creating an account, you are required to provide the following information:

• Full name and date of birth (for age verification)
• Mobile number (for OTP verification and security)
• Username and password
• National ID or other identity document (for identity verification when required)

2.2 Financial Transaction Information

During deposits and withdrawals, your mobile banking account details (bKash, Nagad, or Rocket number) are processed. This information is handled securely through third-party payment processors; cv99 price never stores your mobile banking PIN or password.

2.3 Usage Information

When you use the cv99 price platform, the following information is recorded automatically:

• IP address and device type
• Browser version and operating system
• Session duration and pages visited
• Gaming activity — games bet on, wager amounts, and results
• Information collected through cookies and similar tracking technologies

2.4 Communication Information

If you contact the customer support team via live chat or email, that conversation is stored. This helps improve service quality and assists in resolving disputes.

3. Purpose of Data Collection

cv99 price collects and processes user information only for legitimate and necessary purposes. The main purposes are:

1. Creating accounts, verifying identity, and ensuring login security
2. Processing deposit and withdrawal transactions
3. Preventing fraud, money laundering, and unauthorized access
4. Resolving customer complaints and support requests promptly
5. Correctly allocating bonuses, cashback, and VIP benefits
6. Meeting legal obligations
7. Monitoring and improving platform technical performance
8. Supporting responsible gaming programs

Your information is not used for any purpose beyond those listed above.

4. Data Storage and Security

cv99 price uses industry-standard security technology to protect user data. All data is transferred via SSL (Secure Sockets Layer) encryption and stored in an encrypted state.

4.1 Security Measures

• Data encryption and firewall protection
• Access controls — only authorized staff can access specific data
• Regular security audits and vulnerability testing
• Two-Factor Authentication support

4.2 Retention Period

User data is retained for as long as the account remains active. After an account is closed, certain data may be kept for a defined period to meet legal obligations or for dispute resolution.

5. Sharing Data with Third Parties

cv99 price never sells your personal information or transfers it to advertisers. However, data may be shared with third parties in the specific circumstances described below:

5.1 Service Provider Partners

Only the minimum necessary information is shared with organizations that assist in payment processing, technology infrastructure, and customer service operations. These partners operate under strict confidentiality agreements.

5.2 Game Providers

Pragmatic Play, PG Soft, Evolution, JILI, and other game studios may receive limited technical data for game outcome verification and RNG auditing. This data does not directly identify you.

5.3 Legal Obligations

Data may be disclosed on the basis of a court order or a lawful request from a competent authority. In such cases, cv99 price will attempt to notify the user to the extent possible.

6. Cookie Policy

The cv99 price website uses various types of cookies. Cookies are small text files stored in your browser that are used for session identification and improving the user experience.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: Used to remember language preferences and other settings.
• Analytics Cookies: Used to collect site usage statistics — data remains anonymous.

You can disable cookies in your browser settings, but doing so may limit some features of the platform.

7. User Rights

cv99 price believes every user should have clear rights over their own data. Account holders on this platform enjoy the following rights:

1. Right to Know: You may request to know what information is stored about you.
2. Right to Correction: You may request correction of inaccurate or outdated information.
3. Right to Deletion: In certain circumstances you may request that your data be deleted, though this may not be fully possible where legal obligations exist.
4. Right to Portability: You may request certain data in a commonly readable format.
5. Right to Object: You may object to certain types of data processing.
6. Right to Opt Out of Marketing: You may request that promotional communications be stopped.

To exercise any of the above rights, contact customer support via 24/7 live chat or email. cv99 price provides support in both Bengali and English.

8. Protection of Minors' Data

cv99 price strictly does not accept accounts from persons under the age of 21 and does not knowingly collect their information. Age verification is mandatory at registration.

If a minor has created an account for any reason, once we are informed, the relevant account and data will be deleted immediately. To learn more about responsible gaming, read our Responsible Gaming Guidelines.

9. International Data Transfers

cv99 price's servers and data processing infrastructure may be located in various countries. As a result, your data may be transferred internationally. However, the protection standards described in this policy are maintained in any such transfer.

10. Changes to This Policy

cv99 price may update this privacy policy when necessary. For significant changes, registered users will be notified via their registered mobile number or through live chat. Continued use of the platform after changes are made will be considered acceptance of the updated policy.

The date of each change will be shown at the top of this page under the "Last Updated" section.

11. Contact

If you have any questions about this privacy policy, wish to request access to your data, or have a complaint, contact cv99 price customer support:

For answers to common questions, visit our FAQ section — many common questions are already answered there.

12. Effective Date and Consent

This privacy policy is effective from January 2025. By registering an account or using services on the cv99 price platform, you are considered to have consented to all terms of this policy.

This privacy policy forms part of the overall legal framework of cv99 price. To learn about the complete legal framework, read our Terms and Conditions.